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Booking
Hintergrund

Booking Information Summer

Turn your Summer Holidays into a Hit

Prices: Daily rates are per person and day excl. visitor's tax. Weekly rates usually per person and week excl. visitor's tax.

Single + Kid (**): this category excludes kids prices - we have a spearate kids price list.

Minimum occupation (*): Family Studio Glockenklang, Sunny Studio Schwalbennest, Bifangnesterl, Adlerhorst, Familiennesterl,
Familiennest Alpenblick and Apartment Alpennest: 2 adults + 1 kid

Visitor's tax: Prices exclude € 2.60 per adult/day (kids up to 14 years: free)

Reservations: Your reservation is not fixed before you get a written confirmation or we have received your advance payment (all payments have to be made free of charge). 

Arrival and departure: On arrival day your room is ready by 02:00 p.m., on departure day, please vacate your room not later than 11:00 a.m. If you should arrive later than 06:00 p.m., please inform us. For late arrivals or early departures we deduct € 30.- per adult/day from the room price for not consumed meals.

Dogs are welcome: dogs for free (without food) - final cleaning: € 60.- per dog. Dogs are not allowed into the dining hall, public rooms and vitality area.

Please note: Subject to printing and typing errors. Floor plans and pictures: deviations possible. Please understand that we cannot guarantee particular room numbers or floors.

5 % discount on the daily rate for stays of 5 - 6 days
7 % discount on the daily rate for stays of min. 7 days (= weekly packages)

For stays of 7 days (SAT-SAT) you get: 7 % disocunt on the room price (excl. visitor's tax)

Surcharge for Familiennesterl: 2 bathrooms with terrace facing south, Bifangnesterl: facing south & Familiennest Alpenblick with balcony facing south: € 10.-/day/room

Our bank data:
Volksbank Landeck, bank code: 45850, Serfaus, 540-02644-1, BIC: VBOEATWWLAN, IBAN: AT 11 45 85 000 54 002 6441
Raiba Serfaus, bank code: 36315, account n°: 20.040, BIC: RZTIAT22315, IBAN: AT 53 36 31 5000 0002 0040

Advance payment for our guests from Germany:
Bezirkssparkasse Reichenau, Family Luggen: bank code: 690 514 10, account n°: 7047699, BIC: SOLADES1REN, IBAN: DE 91 6905 1410 0007 0476 99

Advance payment for our guests from Switzerland: free of costs
transfer to the Postfinance account:  account n°: 85-215739-5, IBAN: CH47 0900 0000 8521 5739 5    BIC: P0FICHBEXXX    

Wie accept credit cards (Mastercard and Visa) and cash cards from AUT, GER, NL without pin, all other countries (I, CH, B, LUX, GB) with pin. Please note your limit when you pay by cash card (Maestro).



Cancellation conditions: as a special service we offer trip cancellation insurance. Covered are late arrival, early departure and cancellation. Insurance costs: € 4.- per adult/day, € 2.- per kid/day

When does an insured event occur?
  • unable to travel due to illness
  • serious accidents or illness of an insured person (marriage or life partner, kids, parents)
  • death of insured person or death of an immediate family member

What to do?
Cancellations only valid in written form! For the handling of the case we need a medical certificate incl. diagnosis. Payments, that have already been made, are returned less € 50.- service fee. After taking out insurance a refund of the insurance premium is not possible any more.

The following costs incur if you cancel a reservation before arrival without taking out a trip cancellation insurance or if the insurance won't cover the cancellation:

  • up to 1 month before arrival day: no cancellation costs except insurance premium and service fee.
  • up to 1 week before arrival day: 70 % of the booked arrangement
  • within the last week before arrival day: 90 % of the booked arrangement

The General Terms & Conditions of the Austrian Hotel Industry apply.     

Adler's loyalty bonus...

For all guests who stayed in our hotel in summer 2015 we offer 3 % discount on the boarding prices (excl. visitor's tax). Discounts valid only for stays of min. 7 days

Prices: Daily rates are per person and day excl. visitor's tax. Weekly rates are valid only for a stay from sat-sat, usually per person and week excl. visitor's tax.

Single + Kid (**): this category excludes kids prices - we have a spearate kids price list.

Visitor's tax: all rates exclude € 2.60 per adult/day (kids up to 14 years: free)

Minimum occupation (*): Family Studio Glockenklang, Sunny Studio Schwalbennest, Bifangnesterl, Adlerhorst, Familiennesterl,
Familiennest Alpenblick and Apartment Alpennest: 2 adults + 1 kid

Reservations: Your reservation is not fixed before you get a written confirmation or we have received your advance payment (all payments have to be made free of charge). 

Arrival and departure: On arrival day your room is ready by 02:00 p.m., on departure day, please vacate your room not later than 11:00 a.m. If you should arrive later than 06:00 p.m., please inform us. For late arrivals or early departures we deduct € 30.- per adult/day from the room price for not consumed meals.

Our family packages include kids board. Surcharge for taking meals with their parents - 5-course menu:
kids up to 12 years: + € 11.- /day     |     up to 15 years: + € 15.- /day

Your Adler-Club-Pension starts with the dinner on arrival day and ends with the breakfast on departure day.

Dogs are welcome: dogs for free (without food) - final cleaning: € 60.- per dog. Dogs are not allowed into the dining hall, public rooms and vitality area.

Please note: Subject to printing and typing errors. Floor plans and pictures: deviations possible. Please understand that we cannot guarantee particular room numbers or floors.

Surcharge for Familiennesterl: 2 bathrooms with terrace facing south, Bifangnesterl: facing south & Familiennest Alpenblick with balcony facing south: € 16.-/day/room

Adler's early bird bonus...
If you transfer more than the double amount of the advance payment (max. amount of the booked package, excl. visitor's tax) until 15.09.2018 to our account, we offer the following early bird discount:  
Holiday start: 

15.12.18 - 04.01.19  1,11 %    |   05.01.19 - 01.03.19  2,22 %

02.03.19 - 29.03.19  3,33 %    |   30.03.19 - 20.04.19  4,44 %

Adler's loyalty bonus...
For all guests who stayed with us in winter 2018, we offer 3 % discount on the weekly rate 
except 29.12.18 - 05.01.19 | 16.02.19 - 09.03.19


"Special deal" from 15.12.18 - 22.12.18 | 26.01.19 - 02.02.19 | 16.03.19 - 20.04.19 "
We offer for all guests, who have ever spent a vacation in our house
3 % discount on the weekly rate

All discounts are valid only for weekly rates excl. visitor`s tax (7 days / SAT-SAT)

Our bank data:
Luggen GmbH & Co.KG Volksbank Tirol  BIC: VBOEATWWINN  IBAN: AT85 4239 0030 0000 1888

Advance payment for our guests from Germany:
Bezirkssparkasse Reichenau, Family Luggen: bank code: 690 514 10, account n°: 7047699, BIC: SOLADES1REN, IBAN: DE 91 6905 1410 0007 0476 99

Advance payment for our guests from Switzerland: free of costs
transfer to the Postfinance account:  account n°: 85-215739-5, IBAN: CH47 0900 0000 8521 5739 5    BIC: P0FICHBEXXX    

Wie accept credit cards (Mastercard and Visa) and cash cards from AUT, GER, NL without pin, all other countries (I, CH, B, LUX, GB) with pin. Please note your limit when you pay by cash card (Maestro).


Cancellation conditions: as a special service we offer trip cancellation insurance. Covered are late arrival, early departure and cancellation. Insurance costs: € 4.- per adult/day, € 2.- per kid/day

When does an insured event occur?
  • unable to travel due to illness
  • serious accidents or illness of an insured person (marriage or life partner, kids, parents)
  • death of insured person or death of an immediate family member

What to do?
Cancellations only valid in written form! For the handling of the case we need a medical certificate incl. diagnosis. Payments, that have already been made, are returned less € 50.- service fee. After taking out insurance a refund of the insurance premium is not possible any more.

The following costs incur if you cancel a reservation before arrival without taking out a trip cancellation insurance or if the insurance won't cover the cancellation:

  • up to 1 month before arrival day: no cancellation costs except insurance premium and service fee.
  • up to 1 week before arrival day: 70 % of the booked arrangement
  • within the last week before arrival day: 90 % of the booked arrangement

The Öffnet externen Link in neuem FensterGeneral Terms & Conditions of the Austrian Hotel Industry apply.

Booking Information Winter

Turn your Winter Holidays into a Hit

Familienhotel Adler Luggen GmbH & Co KG • Untere Dorfstrasse 15 • 6534 Serfaus • info@adler-serfaus.at • inquire now

Serfaus Fiss Ladis & Tirol
Praxmarer